Sales Contract

PRELIMINARY INFORMATION

ARTICLE 1 SELLER INFORMATION

ARTICLE 1.1 – SELLER
Title: DESİ ALARM AND SECURITY SYSTEMS INDUSTRY AND TRADE INC.
Address: ORTA MH. TOPKAPI MALTEPE CD. ANADOLU SK. NO:1 BAYRAMPAŞA/ISTANBUL
Phone: 02125017272

ARTICLE 1.2 - BUYER
The person who is a member of the shop.desi.com.tr shopping website as a customer. The address and contact information used during membership will be taken as the basis.

ARTICLE 2 - FEATURES OF THE PRODUCT SUBJECT TO SALE

The main characteristics of the goods or services are available on shop.desi.com.tr. You can review the basic features of the product during the campaign period.

The listed and announced prices on the site are the selling prices. The announced prices and promises are valid until they are updated or changed. Prices announced for a specific period are valid until the end of the specified period.

The type, quantity, brand/model, color, unit price, payment method, and details of the product/service at the time the order is finalized are included.

The shipping cost of the product, which is the shipping fee, will be paid by the BUYER and is non-refundable.

ARTICLE 3 - GENERAL PROVISIONS

3.1) The BUYER declares that they have read and obtained the necessary preliminary information regarding the basic characteristics of the product subject to the contract, the selling price and payment method, and delivery on the shop.desi.com.tr website and has given the necessary confirmation in electronic form. By confirming this Preliminary Information electronically, the BUYER confirms that they have obtained the address, the basic features of the products ordered, the prices of the products including taxes, payment, and delivery information that must be provided to the BUYER by the SELLER before the execution of distance contracts.

3.2) The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the time specified in the preliminary information on the website, depending on the distance of the BUYER’s place of residence, provided that it does not exceed the legal period of 30 days for each product.

3.3) The SELLER cannot be held responsible for any issues encountered by the cargo company during the delivery of the product to the BUYER, resulting in the product not being delivered to the BUYER.

3.4) The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in compliance with the qualities specified in the order, and, if available, with warranty documents and user manuals.

3.5) The SELLER may supply a different product of equal quality and price, provided they inform the BUYER and obtain their explicit approval before the fulfillment period expires.

3.6) If it becomes impossible to fulfill the product or service subject to the order, the SELLER will notify the consumer of this situation before the fulfillment obligation expires and will refund the total amount to the BUYER within 10 days.

3.7) The confirmation of this Preliminary Information Form in electronic form is required for the delivery of the product. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product.

3.8) If the product is delivered to the BUYER after being used unlawfully by unauthorized persons, not due to the BUYER’s fault, and the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER must return the product to the SELLER within 3 days. In this case, transportation costs belong to the BUYER.

3.9) If the SELLER cannot deliver the product on time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, they are obligated to notify the BUYER. In this case, the BUYER may use one of the following rights: cancel the order, replace the product with a similar product, or postpone the delivery time until the hindering situation is eliminated. If the BUYER cancels the order, the amount paid is refunded within 10 days. For payments made by credit card, the product amount is refunded to the relevant bank within 7 days after the order is canceled. The reflection of this amount on the BUYER's account after the refund to the bank depends entirely on the bank's transaction process, and the BUYER accepts that the SELLER cannot intervene in any delays and that it may take 2 to 3 weeks for the amount to appear in the BUYER’s account.

ARTICLE 4 - RIGHT OF WITHDRAWAL

The BUYER may exercise the right of withdrawal without any legal or penal liability and without providing any reason within 14 (fourteen) days from the delivery date of the product (excluding Concert and Event Tickets) to themselves or the person/organization at the address indicated.

In distance contracts for service delivery, this period starts from the date of signing the contract. The right of withdrawal cannot be exercised for service contracts where the performance of the service has begun with the consumer’s approval before the withdrawal period expires. The costs arising from the use of the right of withdrawal belong to the SELLER.

For the right of withdrawal to be exercised, written notification must be sent to the SELLER via registered mail, fax, or email within 14 days, and the product must not have been used in accordance with the provisions of Article 5.

ARTICLE 5 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

Products that are prepared according to the BUYER’s requests or personal needs, are not suitable for return due to their nature, are perishable or have the possibility of exceeding the expiration date, and audio or video recordings, software programs, and computer consumables where the packaging has been opened cannot be returned as per the Regulation.

ARTICLE 6 - AUTHORIZED COURT

In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the location where the BUYER purchased the goods or services and where the BUYER resides are authorized up to the value announced by the Ministry of Industry and Trade.

This preliminary information is made for commercial purposes.

ARTICLE 7 - DEFAULT OF THE DEBTOR

In the event that the BUYER defaults, the BUYER agrees to compensate the SELLER for any damages and losses incurred due to the delayed fulfillment of the debt. If the default of the BUYER is caused by the fault of the SELLER, the BUYER will not be liable for any compensation for damages.

ARTICLE 8 - COMPETENT COURT

In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the location where the BUYER purchased the goods or services and where the BUYER resides are authorized up to the value announced by the Ministry of Industry and Trade.

The SELLER may apply to the consumer arbitration committee or consumer court in the location where the BUYER purchased the goods or services or resides, within the monetary limits determined annually in December by the Ministry of Industry and Trade.

As of May 28, 2014:

• a) For disputes below 2,000 Turkish Lira, applications must be made to district consumer arbitration committees.
• b) For disputes below 3,000 Turkish Lira, applications must be made to provincial consumer arbitration committees.
• c) In metropolitan cities, disputes between 2,000 Turkish Lira and 3,000 Turkish Lira must be referred to provincial consumer arbitration committees.

For disputes exceeding these values, applications cannot be made to consumer arbitration committees. In such cases, the application must be submitted to Consumer Courts, or to Civil Courts of First Instance acting as Consumer Courts in places where there are no Consumer Courts.

This preliminary information is provided for commercial purposes.

Please Note: Before signing the cargo receipt, please check whether the cargo package has been damaged during transport. If there is any damage to the cargo package, do not sign any delivery document and return the cargo to the delivery personnel with a damage report. Your new products will be sent to you immediately by us. shop.desi.com.tr is not responsible for any damage or missing items in the cargo if the damaged cargo package has been accepted by the recipient.

15. These terms and conditions are subject to Turkish Law.